RURAL: Faulty services, speeds called to be addressed

NFF's Fiona Simson said more needs to be done in regional and rural NSW.

NFF's Fiona Simson said more needs to be done in regional and rural NSW.

The Regional, Rural and Remote Communications Coalition has welcomed a new broadband performance monitoring program. The program will see Australian consumers receive independent information about broadband speeds based on feedback from remote testing at more than 4000 households.

National Farmers’ Federation President, Fiona Simson, said while the initiative was welcomed the monitoring program could go further.

“At the moment the program will only cover fixed line services, and it is fair to say that the majority of membership across the RRRCC accesses NBN services either through fixed wireless or the Sky Muster satellite. It is telling that even the Commissioner, Rod Sims, has acknowledged that the majority of complaints are coming from regional areas," Ms Simson said.

The RRRCC is calling on the Government to commit to; a universal service obligation for both voice and data and long term public funding for blackspots.